Online reputation management is a niche area of digital marketing. Online reputation management basically refers to the process of monitoring negative and positive reviews online about your business or brand. This process aims to push down the negative reviews and encourages positive reviews generated on social media sites and other forms of online media. Reacting to positive reviews shows customer appreciation and boost up an individual’s desire to try your company or brand.

Online reviews can be an important deciding aspect on whether someone does business with you. It is important to have a good online rating. Ignoring both positive and negative reviews reveal poorly on your company.

There are a few steps which all business must take to manage their reputation online and minimize the impact of negative reviews, which can affect your brand and the performance of your marketing campaigns. Whether you are a new brand or business or an experienced firm, your online reputation will dictate your success. Neyox has a dedicated team of reputation management experienced professionals who support your brand or business to push it into the right direction.

Your reputation is your most important positive feature. At Neyox, we can assist you in building, extending and protecting that feature with online reviews and customer referrals. Every business or brand has a few dissatisfied customers and internet is the simplest and fastest platform for your dissatisfied customers to complain about you, your services or brand. One bad review that is high on Google can affect your business. At Neyox, we understand that it is not possible for any business to have 100% satisfied customers and one bad review does not actually dictate a company.

At Neyox, we create relevant content for you utilizing various platforms and through Search Engine optimization strategies, ensure that these results show up on the first page of search engines regarding your brand.

Neyox is not a company that publishes positive reviews for your business. We not only help you understand what your online presence is, but also help you resolve issues with your customers. Our Reputation management team helps you not only to maintain a healthy search results page, but also ensure a 100% customer satisfaction for your business or brand.

At Neyox, we perform following processes to maintain the reputation of your company or brand.

We monitor both negative and positive reviews of your business or brand on:

  • Review websites: Google My Business, Yelp, Merchant Circle, City Search, Manta, and a lot more.
  • Social media sites
  • Internet sites

When a negative review has been found, we take the important steps to push down the negative review to maintain the reputation of your business or brand.

At Neyox, our online reputation experts focus on review management to encourage positive feedback and try to capture dissatisfied clients before they review negatively.


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To discuss your Online Reputation Management project, please dial+1 646 556 8259 or fill out our contact us form.

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+1 646 556 8259

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